When you select Save Changes, the “I authorize HarvestCall to process AutoPay (ACH draft) using my account” message changes to “Date Authorized: YYYY-MM-DD”.
FAQ Category: AutoPay
I changed banks. How to I update my AutoPay data?
To make changes to AutoPay, go to the My Sponsor Info page, click on the “Edit/Update” link. At Pay Method, click on “Enter Setup” to access your AutoPay information and make the changes. Check the authorize box again.
Do I have a choice regarding the frequency of my payment withdrawals?
Yes, you may choose to pay monthly, quarterly, semi-annually, or annually.
Currently, I am on ePay. Do I need to set up AutoPay?
No, the system has converted your ePay account to AutoPay. You do not need to do anything else.
What information is required?
You will need your Account Type (Checking or Savings), Bank Routing Number, and Account Number.
How do I set up AutoPay?
You can set up AutoPay after Checkout or from the Your Sponsor Info page. Go to the My Sponsor Info page, click on the “Edit/Update” link. At Pay Method, select AutoPay and click on “Enter Setup” to complete your AutoPay information. Check the authorize box.
If I set up an account online, do I have to use AutoPay?
No, you do not. If you are a current sponsor, you may continue to pay by check through the office. If you have been paying by ePay, it has become AutoPay in the new system.
If you are a new sponsor, you may choose to pay by check or to set up AutoPay.
What is AutoPay?
AutoPay enables automatic withdrawal of funds from your checking or savings account on a regular basis as determined by the frequency you have chosen for paying your support money.